DELHIVERY — Call Analytics

Time Range

From

To

Use Case

Agent

Call Status

CALL OVERVIEW

📞

Total Calls

—

✅

Completed

—

💬

Engaged

—

📵

Not Connected

—

⏱️

Avg Call Duration

—

🎙️

Avg User Speech

—

🔄

Total Dial Attempts

—

📊

Connect Rate

—

LEAD ANALYTICS

🆕

Unique New Leads

—

First attempt (retry=0)

📈

New Lead Connect Rate

—

🔁

Unique Retry Leads

—

Retried from previous days

📉

Retry Lead Connect Rate

—

Call Status Distribution

All calls by status

Engagement Status

Completed calls only

Daily Leads — New vs Retry

Unique leads per day

Daily Minutes Consumed

New vs Retry minutes per day

Lead Type Split

New vs Retry overall

USE CASE BREAKDOWN

Daily Lead Summary

Date	New Leads	New Connected	New Not Conn.	New Minutes	Retry Leads	Retry Connected	Retry Not Conn.	Retry Minutes	Total Leads	Total Minutes
Loading...

Call Records

#	Type	Callee Name	Phone	Agent	Use Case	Created	Called On	Duration	Status	Engagement	Redial Attempts	Max Attempts	Answered By	Result	Recording
Click "Fetch Data" or wait for auto-load...

—

Loading...